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Transforming Customer Experiences Through Employee Insights
Unlock employee feedback’s potential to boost customer experiences by listening, acting on insights, and fostering workplace engagement.

News Bites – July 2025
July 2025 News Bites include rising weekly restaurant visits, AI, the WNBA, casual dining visits, and menu prices.

Restaurant Realities 2025: Winning with Practical Tech & AI
In 2025, restaurant tech & AI must simplify operations and enhance guest experiences—not just add complexity or chase flashy trends.

Social Media is Shaping Where Millennials & Gen Z Eat
Millennials & Gen Z are choosing restaurants based on social media. Learn how to turn posts into powerful customer drivers.

News Bites – June 2025
June 2025 News Bites include TV advertising, weak sales & traffic, a fully autonomous restaurant, AI & blood tests, and digital payments.

Robots in Restaurants: Delivery
Explore the pros and cons of using robots for delivery to boost speed, cut costs, and bring a high-tech edge to your restaurant’s takeout service.

Restaurant Realities 2025: Sustainability That Sticks
In 2025, sustainability is essential for restaurants—boosting loyalty, cutting costs, and driving real value across staff, supply, and strategy.

Sustainability: Attracting & Retaining Talent in 2025
Restaurants are using sustainability to attract talent, reduce turnover, and build stronger, purpose-driven teams.

News Bites – May 2025
May 2025 News Bites include natural dyes, non-alcoholic beverages, new health policies, the third place, and beverage robots.